Return Policy
I hope you love your Executive Function Journal products; however, I do realize that things happen! If you live in and have had your item(s) delivered to a United States address, you are entitled to request a refund within 14 days of receiving your order.
Please see below for the terms and conditions of refunds and returns. After you have received your item(s) to your U.S. address, you have 14 DAYS to request a refund. Once we have communicated details to you via email, you then have a further 14 DAYS to return your item(s) to SchoolHabits (publisher) in unused condition, in all original packaging.
We recommend using a recorded delivery service to return your item(s) so that you know your postal service has delivered it safely. You are responsible for paying for return postage. If you request a refund for your U.S. order within the 14 DAYS but you do not then return the item(s) to us within the following 14 DAYS after, your refund will be canceled. Unfortunately, I am unable to refund any orders that are outside of the 14 DAYS period after your item(s) have been confirmed as delivered to you. All appropriate refunds will be issued within 30 DAYS of receiving the return. To request a refund, please email katie@executivefunctionjournal.com and a member of my team will be happy to assist you. If your order arrives damaged, faulty or incorrect (oh no!), please contact us within 3 days by emailing katie@executivefunctionjournal.com. Be sure to include and photo of the damage or fault so that we can assist you appropriately. For lost or stolen packages, the customer is responsible for contacting and filing a claim with the shipping provider. Once the item has been passed to the shipping provider, SchoolHabits is not responsible for lost or stolen items. SchoolHabits is not responsible for damages caused by improper handling.